Terms and Conditions

General Terms

These terms and conditions govern your use of the Rumwin Casino platform and services. By creating an account and using our services, you agree to comply with these terms in full. If you disagree with any part of these terms, you must not use our services.

Account Registration

Players must be at least 18 years old to register and play at Rumwin Casino. You are responsible for ensuring that gambling is legal in your jurisdiction. When registering, you must provide accurate, current, and complete information. Providing false information may result in account suspension or closure.

Each player is permitted only one account. Creating multiple accounts for any purpose, including bonus abuse, will result in all accounts being closed and funds forfeited. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Deposits and Withdrawals

All deposits are processed immediately upon successful transaction confirmation. Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process. Withdrawals are subject to identity verification and may take 0-5 business days depending on the chosen method.

The casino reserves the right to request additional documentation for verification purposes at any time. Withdrawal requests may be delayed or declined if verification is incomplete or documents are unclear. Players are responsible for any fees imposed by their payment providers.

Withdrawal Limits

Standard players may withdraw up to €5,000 per transaction with a monthly limit of €20,000. VIP members enjoy increased limits based on their tier level. The casino reserves the right to pay large winnings in installments at its discretion.

Bonuses and Promotions

All bonuses are subject to specific terms and conditions outlined in their respective promotional materials. Wagering requirements must be completed before bonus funds or associated winnings can be withdrawn. Unless otherwise stated, bonuses carry a 40x wagering requirement on the bonus amount.

Players found abusing bonuses through irregular betting patterns, creating multiple accounts, or exploiting errors will have bonuses and winnings voided. The casino reserves the right to exclude any player from promotions at its sole discretion.

Game Contributions

Different game types contribute differently toward wagering requirements:

  • Slots: 100%
  • Video Poker: 50%
  • Table Games: 20%
  • Blackjack and Live Dealer: 10%
  • Progressive Jackpots: 0%

Maximum bet while bonus is active is €5 per spin or hand. Exceeding this limit voids the bonus and associated winnings.

Fair Gaming and RNG

All games provided by licensed software providers use certified Random Number Generators (RNG) to ensure fair outcomes. The casino does not manipulate game results or outcomes. Return to Player (RTP) percentages are published by game providers and subject to independent auditing.

Responsible Gambling

Rumwin Casino is committed to promoting responsible gambling. Players can set deposit limits, loss limits, session time limits, and self-exclusion periods through their account settings. These limits take effect immediately and cannot be increased or removed during cooling-off periods.

If you believe you have a gambling problem, contact organizations like GamCare or Gamblers Anonymous for professional support. Self-exclusion requests are processed within 24 hours and remain in effect for the period requested.

Account Closure and Suspension

The casino reserves the right to suspend or close accounts that violate these terms, engage in fraudulent activity, or abuse bonuses. Players may request account closure at any time. Upon closure, pending withdrawals will be processed, and any bonus funds forfeited.

Dormant accounts (no login for 12+ months) may incur a monthly maintenance fee of €5 until the balance is depleted or the account is reactivated. Players will receive email notification before any fees are applied.

Dispute Resolution

Any disputes arising from the use of our services should first be directed to our customer support team. If resolution cannot be reached, players may escalate complaints to the licensing authority whose contact details are available upon request.

Changes to Terms

The casino reserves the right to modify these terms at any time. Players will be notified of material changes via email or account notification. Continued use of services after changes are published constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of the jurisdiction under which Rumwin Casino is licensed. Any legal action must be brought in the courts of that jurisdiction.

By using Rumwin Casino services, you acknowledge that you have read, understood, and agree to these terms and conditions in their entirety.